Cancellation and Refunds
Cancellation conditions can depend on how a reservation was made and the terms in its confirmation. This website does not publish a single cancellation window or fee for every booking.
Reservations made with the resort
Check the written confirmation for the cancellation deadline, any applicable charges, and refund conditions. Contact the resort as soon as possible if you need to change or cancel a reservation.
Reservations through another provider
For a reservation made through an external booking website or travel provider, follow that provider’s cancellation instructions and the terms shown in its confirmation.
Refund processing
If a refund is approved under the terms of your reservation, the resort or payment provider will explain the process. The time for funds to appear can depend on the payment method and financial institution.